samwin zu Besuch auf der Call Center World 2025
Vom 25. bis 27. Februar 2025 besuchten wir die Contact Center World in Berlin – eine großartige Gelegenheit, um mit Kunden und Partnern persönlich ins Gespräch zu kommen.
When someone joins the team with such energy, motivation, and charisma, you can’t help but like them!
Since January, Mario Jankovic has been strengthening our sales team at samwin and is responsible for the Swiss market. We sat down with him to get to know him better and find out what drives him.
Mario: Thank you! My start has been fantastic. The team welcomed me warmly, and I was able to hit the ground running right away. I love when things move fast, and that’s exactly what happened here.
Mario: My main focus is supporting our customers and partners in Switzerland while building new relationships. That means I spend a lot of time on the road, meeting clients, presenting our solutions, and advising them to ensure they get exactly what they need. Of course, there’s also an organizational side to my role - I handle offers, contracts, projects, and licenses. I also enjoy conducting training sessions because I believe it’s essential for our customers to get the most out of samwin. Then there are trade fairs and events where I represent the company. In short, I’m constantly engaging with customers, partners, and our internal team to deliver the best possible solutions together!
Mario: I come from an IT background and spent several years working as a 2nd-level support supervisor in a data center. That gave me a deep technical understanding and strong problem-solving skills, which are incredibly valuable now when advising our clients. I enjoy tackling complex requirements and developing tailored solutions.
Mario: Definitely the variety! No two days are the same, and I love taking on new challenges. But what I enjoy most is the direct interaction with customers and partners. I’m a people person, and I’m really looking forward to building strong relationships in this role.
Mario (laughs): I’m an early riser! "The early bird catches the worm" is my motto. Mornings are when I’m most productive, and my fitness routine gives me an extra boost to start the day.
Mario: I’m really passionate about fitness and love staying active. Football is one of my biggest hobbies, and I also enjoy spending time outdoors. When I want to unwind, I grab my camera and capture special moments.
Mario: I’d say because I’m a true team player who loves making things happen together. I bring a lot of dedication, enjoy taking on challenges, and take a hands-on approach. Most importantly, I’m just really excited to be part of this incredible team!
Mario Janković
Age: 35 years
Position at samwin: Sales Manager for Switzerland
Motto: The early bird catches the worm
Hobbies: Fitness, football, nature, photography
Why he's a perfect fit for the team: Because he’s motivated, dedicated, and always brings his full energy!