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Your future speaks AI!

samwin AI Agent

No half measures. No half solutions. With OpenAI’s realtime AI, samwin elevates call routing and contact center operations to an entirely new level. A virtual agent that understands, reacts, and delivers in milliseconds—faster, smarter, and always available.

Forget hesitant AI experiments. This is realtime you can feel. Scalable, efficient, and ready for any volume.
And the best part?

100% AI power. 100% samwin control.
The future speaks realtime—and with samwin, it starts right now.

this is what makes us special

A new definition of flexibility

In current communication, the term flexibility takes on a completely new and comprehensive meaning. With samwin, the focus is not only on innovative user interfaces and enormous functional properties. Temporal components and openness to future developments and trends are also gaining in value. With samwin, users are always equipped for what is to come - completely independently and flexibly.

samwin

Your contact center can do much more!

Diversity, combined with the pursuit of efficiency and innovation, opens up unique ways to use the samwin Contact Centre Solution. Sensitive interaction with customers and users promises a high level of acceptance and satisfaction for everyone involved. The result: an exceptional customer experience at all levels.

services

neutral platform

independent & transparent

Customer-oriented & flexible

As an owner-managed company, we maintain a neutral stance as well as customer-orientated and efficient decision-making. Our entire endeavour is focused on our partners and users. This advantage is reflected in particular in well thought-out functionalities and a high degree of variability.

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