office@telecomsoftware.com

contact centre wanted...

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Due to the current situation and the associated travel restrictions, we have developed measures to support you even more intensively and to assist you in this difficult time. Register here for a short and concise overview.

PERFECT EFFICIENCY FOR YOUR CUSTOMER SERVICE

Discover samwin, the all-round software telephony solution. Tailor-made contact center and attendant console features in a single system. Your customers can contact you even more quickly and efficiently with samwin.

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NOW WE ARE TALKING

Our samwin contact center suite is the culmination of 30 years of experience in interaction design development. 30 years of evolution with continuous revision and adaptation, in which workflows were standardized and complexities simplified. All told, they were 30 years of success during which our product got a bit better every day.

Telecommunications software solutions
Made In Tirol!


NEWS

02
Mar

samwin Insights

We are looking forward to an interesting and exciting year with samwin. We are particularly looking forward to the next major release samwin 10. More performance, numerous new functions and enhancements await us.

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01
Feb

Together into the year 2021

Today, we are happy to welcome a new partnership within our company. Effective with February 1st, 2021 Enrico and Markus will be both responsible for the CFO position.

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15
Jan

Attendant Console & Call Centre for Microsoft Teams

Microsoft Teams is one of the most innovative platforms in the current UC environment. The attendant console and contact centre sections can be comprehensively covered with the samwin solution and supplemented by these functional areas.

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CONNECTION MADE IN TIROL

CUSTOMER

  • SAMWIN IMPRESSES WITH ITS FUNCTIONAL EXTENSIBILITY, CUSTOMER ORIENTATION AND SEAMLESS INTEGRATION INTO EXISTING SYSTEMS.

    BCAUSE VIA THEMEFOREST
  • THE COMBINATION OF EXPERIENCE AND THE LATEST TECHNOLOGIES MAKES SAMWIN ONE OFE THE BEST ON THE MARKET. THEY ARE ALSO CHARACTERIZED BY HIGH EFFICIENCY AND FLEXIBILITY.

    Enrico Schirmer - samwin
  • THE SAMWIN ENVIRONMENT ALLOWS OUR STAFF TO FULLY CONCENTRATE ON THE NEEDS OF OUR CALLERS.

    DEORHAM VIA THEMEFOREST
  • THE SAMWIN ENVIRONMENT ACHIEVED GREAT IMPROVEMENTS FOR THE USER THROUGH SMALL CHANGES.

    Ratings via Twitter

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