Products: Contact Center – Reporting und Echtzeitanzeige

samwin’s integrated reporting service captures all essential data, offering extensive resources for analysis with both historical and real-time information presented in a clear, user-friendly format. For clients who rely on existing systems and require only raw data access, samwin provides seamless compatibility.
Real-time visualization is especially powerful through the customizable Grafana wallboard, which adapts modularly to meet diverse design and content requirements, delivering real-time insights that are both visually impactful and highly functional.