Skype revolutionized global communication. Skype set the new benchmark through messaging, UC and ease of use. However, in the day-to-day reality of company life, it is often the small gaps (such as the absence of ‘Busy on busy’) which make all the difference between an almost perfect{MQ}communication solution and a perfect solution. The samwin Enhanced Skype for Business add-on offers a series of useful features to make up for many of the functions that you have been missing in your S4B environment up to now.

  • Busy On busy
  • Call transfer
  • Mobile phone integration
  • Presence management
  • Presence synchronisation with samwin
  • Real-time reporting
  • SMS gateway
  • Black list
  • Call forwarding
  • System monitoring

Product information (pdf)

Generates an engaged tone to show when the line is busy, and allows a call to be automatically diverted to voicemail or to an alternative number.

Enables your colleagues to easily and flexibly receive calls that were made to other lines (e.g. absent members of staff).

Allows you to put in place, change or remove call diversions, whether for a single line or for whole groups.