office@telecomsoftware.com

contact centre wanted...

We have the solution!

You have a bit of time…

Let’s meet digitally!

Due to the current situation and the associated travel restrictions, we have developed measures to support you even more intensively and to assist you in this difficult time. Register here for a short and concise overview.

PERFECT EFFICIENCY FOR YOUR CUSTOMER SERVICE

Discover samwin, the all-round software telephony solution. Tailor-made contact center and attendant console features in a single system. Your customers can contact you even more quickly and efficiently with samwin.

Find out more now

NOW WE ARE TALKING

Our samwin contact center suite is the culmination of 30 years of experience in interaction design development. 30 years of evolution with continuous revision and adaptation, in which workflows were standardized and complexities simplified. All told, they were 30 years of success during which our product got a bit better every day.

Telecommunications software solutions
Made In Tirol!


NEWS

30
Apr

GDPR Compliance | Call Lookup & Anonymization

One way or another, companies collect personal dates. The storage of this data is done with but also without the intention of later processing.
Quite apart from the fact that data is the oil of the 21st century, data collection has become common practice, but also is often almost inevitable. Continue Reading..

20
Mar

A power. A strength. A team – we support you now!

Free call centre licenses during the corona crisis for working from home too
Telephone hotlines are an indispensable component for providing people with services and information during the corona crisis.

Continue Reading..

19
Jun

Invitation to the SAMWIN Business Forum on September 26th in Tyrol!

Dear samwin friends and partners,

We are pleased to invite you to this year’s samwinBusinessForum, the samwinBootcamp, in Tyrol on September 26th, 2019.
Take this opportunity to engage our engineers and developers and get first hand answers on any of your samwin issues.

Continue Reading..

CONNECTION MADE IN TIROL

CUSTOMER

  • SAMWIN IMPRESSES WITH ITS FUNCTIONAL EXTENSIBILITY, CUSTOMER ORIENTATION AND SEAMLESS INTEGRATION INTO EXISTING SYSTEMS.

    BCAUSE VIA THEMEFOREST
  • THE COMBINATION OF EXPERIENCE AND THE LATEST TECHNOLOGIES MAKES SAMWIN ONE OFE THE BEST ON THE MARKET. THEY ARE ALSO CHARACTERIZED BY HIGH EFFICIENCY AND FLEXIBILITY.

    Enrico Schirmer - samwin
  • THE SAMWIN ENVIRONMENT ALLOWS OUR STAFF TO FULLY CONCENTRATE ON THE NEEDS OF OUR CALLERS.

    DEORHAM VIA THEMEFOREST
  • THE SAMWIN ENVIRONMENT ACHIEVED GREAT IMPROVEMENTS FOR THE USER THROUGH SMALL CHANGES.

    Ratings via Twitter

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