telecommunication software gmbh was founded by its CEO Markus Meixner in 1990. With the development of samwin CAS (Call Accounting Software), foundations were laid which would prove to be a success in an ever changing growth sector.
The first sales branch for telecommunications software opens in Germany.
The first samwin branch opens in Switzerland.
The first client attendant console, enabling many phone calls to be handled quickly and easily, goes into operation. User-friendly and packed with smart functions, it supports smooth call management.
The company switched over to the Session Initiation Protocol (SIP) in 2006. SIP is a network protocol for the setup, control and ending of a communication session between two or more users.
A further new branch of samwin opens its doors in Denmark.
The contact center developed by samwin brings together all the standard communication channels for the first time, e.g. phone, fax, chat or e-mail, facilitating customer-targeted communication through the use of all the means of communication.
The first sales branch for telecommunications software opens in the USA.
2014 sees the emergence of samroxx - the professional attendant console solution for Microsoft Skype for Business.
The samwin team moves into its new offices in Innsbruck.
The first sales branch for samwin telecommunications software opens in Australia.
samwin acquires SAP certification in 2016.