THE BLOG
20
Oct
Oct
We were represented together with our Danish partner Jansson at this year’s digitalisation fair on 30 September in Odense, Denmark. Jansson Communication A/S had invited us to support them on site with presentations as a manufacturer and to assist with know-how if needed.
10
Oct
Oct
You could visit us together with our partner Jansson Communication A/S at Bruggerdagen in Fredericia (Denmark) from 5 to 6 October 2021.
25
Sep
Sep
After a year’s break, we once again called our customers to idyllic Tyrol for a special kind of excursion. The possibilities and risks would not have been calculable at that moment for a business forum as we all know it, so we decided to revive the samwin x-pert hike.
08
Aug
Aug
We have decided – please join us! Our samwin x-pert hike takes place on 9 September with plenty of fresh air, a suitable hygiene concept and a perfect view of the Tyrolean mountains.
02
Mar
Mar
We are looking forward to an interesting and exciting year with samwin. We are particularly looking forward to the next major release samwin 10. More performance, numerous new functions and enhancements await us.
01
Feb
Feb
Today, we are happy to welcome a new partnership within our company. Effective with February 1st, 2021 Enrico and Markus will be both responsible for the CFO position.
15
Jan
Jan
Microsoft Teams is one of the most innovative platforms in the current UC environment. The attendant console and contact centre sections can be comprehensively covered with the samwin solution and supplemented by these functional areas.
20
Dec
Dec
a very turbulent 2020 is coming to an end.
Despite all the challenges and difficult circumstances we like to thank every single one of you for your trust and the great collaboration.
20
May
May
With our IVR (Interactive Voice Response), also called a speech dialogue system or ACD, we are talking about a digitalised voice menu, which can provide great relief for customer service. You can use the IVR to direct your customers to the right contact person. Specific questions are answered using a dial key or voice.