At the largest european Cisco partner event, Cisco Live 2012 Europe in London, Cisco goes with samwin for the 10th time. This decision, underlining the technological and innovative expertise of both partners, is the outcome of a highly professional collaboration that has lasted many years.

We wish you and your family a Merry Christmas and a Happy New Year.

Newly visualized developments in communication and interaction within samwin were center-stage at the samwin 2011 BusinessForum in Achenkirch. Never before have visitors been so impressed by samwin's new, upcoming features as this year.

For the third time now, the exceptionally successful samwin WorkshopDay is held within the scope of the annual samwin partner event. Expand your samwin BusinessForum participation by experiencing this absolutely amazing theme day.

As in previous years, we are glad once again to extend a warm invitation to attend the event we organize for our partners, the samwin BusinessForum. Characterized throughout by innovation and communication, the event will be held this year from 15-16.09.2011 in Achenkirch.

The "Miami" code project has started on its new and innovative pathway with great success. The first reports back from the beta test program are so promising that we have decided to open up the test program to the public in full.

The next stage of the code project will be presented at this year's samwin BusinessForum. Be there on 15.09.2011 when the "CHICAGO" code project is unveiled.

samwin participate again IAUG Global Conference, from 22 - 26 May 2011 in Las Vegas.

For further details, or possibly a meeting at the conference, please contact Leon Møldrup Kjer.

The Telephone Service Center, a professional 24/7 inbound and outbound call center for the Raiffeisen Banking Group of Upper Austria, has chosen the samwin contact center.

As one of the first supplier of call center software, samwin has integrated a special interface for linking to social networking platforms. This innovation marks another important milestone in the development of our ground breaking call center and contact center solutions.