We are pleased to invite you once again to our partner event, the samwin BusinessForum. The theme of this year’s event is “focusing on generation f” and we promise a unique and innovative look at social media in contact center applications.

After completing Cisco’s rigorous certification process, the samwin contact center suite version 5.1 has been certified for the Cisco Communications Manager 8.0. This is the culmination of over 4 years of engineering work of the samwin SIP software technology in a Cisco environment.

The University of Northwestern Switzerland continues to use the voice applications offered by samwin at the heart of its communications. The entire call center installation began with version SAMwin.CBC 4.1 and has always been kept up-to-date by means of the service package. From now on, the university will also benefit from the many new features in the current version, and has also taken advantage of the opportunity to order additional Enterprise System features. This will ensure that the samwin installation can be optimized to changing needs at all times in step with the growth of the university.

The highly respected Swiss footwear company DOSENBACH-OCHSNER AG, which has a proud history of more than 140 years and is now a member of the Deichmann Group, has chosen the samwin attendant console solution and the samwin billing fee recording system to meet its telephony needs. The latest version 5, including a total of 5 workstations and several additional modules, was installed in cooperation with Swisscom, a long-standing partner of samwin.

Lesen Sie den aktuellen "Letter from the CEO" von Telecommunication Software - Markus Meixner.

Read the new public letter from the CEO of telecommunication software Mr. Markus Meixner.

It is always difficult to make something good even better. But with Version 5.1, another milestone has been reached in the development of the successful and purely software-based solution, the samwin contact center suite.

For all of you who stopped by our booth at Global Connect in Denver – Thank You!

As a global manufacturer with the longest experience in the area of real SIP operator solutions, Telecommunication Software reveals its vision of an open software solution for the newly integrated Avaya portfolio. In a close collaboration with the Avaya DevConnect programme, the most successful SIP operator console was completely integrated into the Avaya Aura.