The University of Northwestern Switzerland continues to use the voice applications offered by samwin at the heart of its communications. The entire call center installation began with version SAMwin.CBC 4.1 and has always been kept up-to-date by means of the service package. From now on, the university will also benefit from the many new features in the current version, and has also taken advantage of the opportunity to order additional Enterprise System features. This will ensure that the samwin installation can be optimized to changing needs at all times in step with the growth of the university.