From the Telecommunication Software’s customers point of view, this takeover seems to pose a dilemma; Do you stay with Nortel products, migrate to Avaya or choose a different vendor?

As CEO of Telecommunication Software, I would like to clarify our position to this new market situation. We support all major PBX platforms, including of course Nortel and Avaya. In a fast changing world, vendor independent products offers significant advantages over proprietary solutions and SAMwin customers are free to decide their PBX vendor. This is great news for all our SAMwin customers!

Telecommunication Software’s innovative SIP Call Center, the SAMwin Contact Center Suite, lets customers migrate from one platform to another. The capability of our products to integrate with any major PBX vendor, including Nortel and Avaya, protects our customers investment in their SAMwin call center, attendant console and call accounting products.

At Telecommunication Software, we will continue to provide innovative telecom solutions and give our customers the freedom of choice to choose their PBX vendor.