- Comprehensive data- and management structure
- Retrieval from multiple PBX
- Global organization-structure
- Ability to sync database with 3rd party systems
- Multi-site – multi vendor – multi tenant
- Comprehensive configurable default reports
- Freely configurable reports
- Several export-formats
- Graphic al and statistical data
- Provider based cost-generation (pulse/time based)
- Call fraud monitoring
- Different user levels
- Data export to 3rd party systems
- Easy to use, ergonomic User Interface
- Shared database with samwin Attendant console
- Automatic configuration of extensions
- PBX-access through Ethernet access and serial port
- Open database-schema for office-products
- Extensive statistics module
- Acknowledge protocol for save usage of serial link
- Zoom-ability from summery to details (Drill down)
- Conference-, network, authorization- and code-calls
- Configurable time-source for calls (PBX or PC)
- Suppression of caller-number and called number (privacy policy)
- Direct display and print-functionality
- Microsoft-SQL Server Technology (ODBC Interface)
- Support for buffer boxes, on site, remote serial and remote Ethernet ip
- Private provider tables in delivery: all popular providers
- Easy Installation Wizard, Multi-Site Wizard
- Customer based graphical configuration of organization-structure
- Abundant additional information field for extensions and organization-structures
- Abundant different call-types (private-calls)
- High scalability
- Multi-site configuration for retrieve Call details from difference PBX-types
- Installation size staged from 10 to 100.000 extensions
- Provider-comparison and recalculation of call-data
- Reports with integrated visualization of information’s
- Export to ca. 20 different formats, for example Word, Excel, etc.
- Export to HTML-format and automatic sending of emails
- LDAP (Lightweight Directory Access Protocol) Interface for Microsoft Active Directory
- Corporate Directory Support for Nortel Meridian und Succession
|