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Installation Services

professional services
Profile

In order to guarantee optimum operation of the samwin Contact Center suite, installations are performed by our trained partners or directly by one of our in-house engineers.

Installed by Specialists

This service can optionally be added to any purchase order and entails 2-4 days of work, depending on the size of the installation and the requirements. Depending on their size and complexity, installations can either be carried out directly on-site or on a remote basis. If necessary, the possibility of remote installation must be checked. Please note that particularly complex installations may take more time.

Services
  • Basic technical installation
  • Mapping the customer requirements in samwin
  • Preparation of call-flows
  • Basic induction
  • Optional go-live support
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