office@telecomsoftware.com

Telecommunication.

We cross borders.

Connection made in Tyrol.

Software.

PERFECT EFFICIENCY FOR YOUR CUSTOMER SERVICE

Discover samwin, the all-round software telephony solution. Tailor-made contact center and attendant console features in a single system. Your customers can contact you even more quickly and efficiently with samwin.

Find out more now

NOW WE ARE TALKING

Our samwin contact center suite is the culmination of 27 years of experience in interaction design development. 27 years of evolution with continuous revision and adaptation, in which workflows were standardized and complexities simplified. All told, they were 27 years of success during which our product got a bit better every day.

Telecommunications software solutions
Made In Tirol!


NEWS

16
Sep

The Samwin BusinessForum 2016

Two days packed with a varied range of exciting information, discussions and experiences, in and about the theme of customer communication and contact center solutions. There was also a lot of emphasis on networking, of course.

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29
Sep

Premium German fashion label opts for samwin

A leading German name from the premium and luxury sector of the global clothing market, with a worldwide reputation for high quality brand name clothing, was looking for a new software solution for its customer service department and service desk. It went for samwin.
Continue Reading..

07
Sep

NEW FUNCTIONS IN SAMWIN 7

What’s new in samwin 7 – this short video will explain the latest developments and functions. samwin 7 is available right now for all customers with the ‘large’ service package to download free.

 

CONNECTION MADE IN TIROL

CUSTOMER

  • SAMWIN IMPRESSES WITH ITS FUNCTIONAL EXTENSIBILITY, CUSTOMER ORIENTATION AND SEAMLESS INTEGRATION INTO EXISTING SYSTEMS.

    BCAUSE VIA THEMEFOREST
  • THE COMBINATION OF EXPERIENCE AND THE LATEST TECHNOLOGIES MAKES SAMWIN ONE OFE THE BEST ON THE MARKET. THEY ARE ALSO CHARACTERIZED BY HIGH EFFICIENCY AND FLEXIBILITY.

    Enrico Schirmer - samwin
  • THE SAMWIN ENVIRONMENT ALLOWS OUR STAFF TO FULLY CONCENTRATE ON THE NEEDS OF OUR CALLERS.

    DEORHAM VIA THEMEFOREST
  • THE SAMWIN ENVIRONMENT ACHIEVED GREAT IMPROVEMENTS FOR THE USER THROUGH SMALL CHANGES.

    Ratings via Twitter