office@telecomsoftware.com

Telecommunication.

We cross borders.

Connection made in Tyrol.

Software.

PERFECT EFFICIENCY FOR YOUR CUSTOMER SERVICE

Discover samwin, the all-round software telephony solution. Tailor-made contact center and attendant console features in a single system. Your customers can contact you even more quickly and efficiently with samwin.

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NOW WE ARE TALKING

Our samwin contact center suite is the culmination of 27 years of experience in interaction design development. 27 years of evolution with continuous revision and adaptation, in which workflows were standardized and complexities simplified. All told, they were 27 years of success during which our product got a bit better every day.

Telecommunications software solutions
Made In Tirol!


NEWS

07
Feb

WE PROUDLY PRESENT SAMWIN 8!

The waiting’s over – we can now present samwin 8.
With numerous innovations and new developments, the brick-based web client is a truly outstanding product. Modules with different contents can be easily placed on the “wall” and adapted. The flexible interface gives users much more control and their daily working procedures are optimised. An unlimited range of options and displays leaves nothing to be desired.
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25
Jan

Invitation to the samwin SKI DAY!

Dear samwin friends and partners,

This year we’d like to invite you once again to the samwin ski day in Tyrol on 9 March 2018. Take this opportunity to experience the latest version of samwin in the exclusive company of our specialists, to exchange experiences and discuss the new technologies in a relaxed atmosphere.

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12
Dec

More room for manoeuvre with SAMWIN 8

New possibilities with brick-based client.

samwin 8 is the best and most versatile contact center solution in samwin’s history. It combines telephony and innovation like never before. Variability and design create new opportunities for the user.
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CONNECTION MADE IN TIROL

CUSTOMER

  • SAMWIN IMPRESSES WITH ITS FUNCTIONAL EXTENSIBILITY, CUSTOMER ORIENTATION AND SEAMLESS INTEGRATION INTO EXISTING SYSTEMS.

    BCAUSE VIA THEMEFOREST
  • THE COMBINATION OF EXPERIENCE AND THE LATEST TECHNOLOGIES MAKES SAMWIN ONE OFE THE BEST ON THE MARKET. THEY ARE ALSO CHARACTERIZED BY HIGH EFFICIENCY AND FLEXIBILITY.

    Enrico Schirmer - samwin
  • THE SAMWIN ENVIRONMENT ALLOWS OUR STAFF TO FULLY CONCENTRATE ON THE NEEDS OF OUR CALLERS.

    DEORHAM VIA THEMEFOREST
  • THE SAMWIN ENVIRONMENT ACHIEVED GREAT IMPROVEMENTS FOR THE USER THROUGH SMALL CHANGES.

    Ratings via Twitter