office@telecomsoftware.com

Telecommunication.

We cross borders.

Connection made in Tyrol.

Software.

PERFECT EFFICIENCY FOR YOUR CUSTOMER SERVICE

Discover samwin, the all-round software telephony solution. Tailor-made contact center and attendant console features in a single system. Your customers can contact you even more quickly and efficiently with samwin.

Find out more now

NOW WE ARE TALKING

Our samwin contact center suite is the culmination of 27 years of experience in interaction design development. 27 years of evolution with continuous revision and adaptation, in which workflows were standardized and complexities simplified. All told, they were 27 years of success during which our product got a bit better every day.

Telecommunications software solutions
Made In Tirol!


NEWS

11
Jun

Invitation to the SAMWIN Business Forum on September 26th in Tyrol!

Dear samwin friends and partners,

Get fit with samwin and come to the samwin Business Forum on September 26, 2019 in Tyrol! There will be intensive trainings with crisp workshops at this year’s samwin bootcamp! Further details follow with the invitation.

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07
Aug

Invitation to the SAMWIN Business Forum on September 20th in Tyrol!

Dear samwin friends and partners,

We sincerely invite you to the samwin Business Forum in the Ötztal in Tirol on September 20, 2018.
Take advantage of the opportunity to learn new things from samwin exclusively with our specialists, to exchange knowledge and to discuss technologies in a relaxed atmosphere.
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07
Feb

WE PROUDLY PRESENT SAMWIN 8!

The waiting’s over – we can now present samwin 8.
With numerous innovations and new developments, the brick-based web client is a truly outstanding product. Modules with different contents can be easily placed on the “wall” and adapted. The flexible interface gives users much more control and their daily working procedures are optimised. An unlimited range of options and displays leaves nothing to be desired.
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CONNECTION MADE IN TIROL

CUSTOMER

  • SAMWIN IMPRESSES WITH ITS FUNCTIONAL EXTENSIBILITY, CUSTOMER ORIENTATION AND SEAMLESS INTEGRATION INTO EXISTING SYSTEMS.

    BCAUSE VIA THEMEFOREST
  • THE COMBINATION OF EXPERIENCE AND THE LATEST TECHNOLOGIES MAKES SAMWIN ONE OFE THE BEST ON THE MARKET. THEY ARE ALSO CHARACTERIZED BY HIGH EFFICIENCY AND FLEXIBILITY.

    Enrico Schirmer - samwin
  • THE SAMWIN ENVIRONMENT ALLOWS OUR STAFF TO FULLY CONCENTRATE ON THE NEEDS OF OUR CALLERS.

    DEORHAM VIA THEMEFOREST
  • THE SAMWIN ENVIRONMENT ACHIEVED GREAT IMPROVEMENTS FOR THE USER THROUGH SMALL CHANGES.

    Ratings via Twitter