Efficiency in the contact center − with samwin @ CallCenterWorld
Visit us at CallCenter World (27.02−1.03.12) in Berlin and find out how, thanks to its modular build, samwin is so efficient and cost-effective.
Companies throughout the entire call center sector have in recent years been trying to outdo each other as they seek to integrate new functions and features. This development was and is necessary and it is also right. However, the outcome has not always been positive.
samwin @ CallCenterWorld
Victims of this industry-wide development were customers and users, who had to bear the costs and complexity of such high-performance systems – not just in their acquisition but also in their operation.
But it doesn't have to be that way as is proven by telecommunication software gmbh with the samwin Contact Center Suite solution. samwin's unique architecture enables high efficiency with an even higher level in terms of function and performance.
Right from the beginning, telecommunication software gmbh has pursued a philosophy, using an application-oriented module system, designed to improve efficiency and to bring all processes even more closely. Demand-oriented, customer- and application-focussed contact centers optimise costs and increase acceptance for the agent.
Come and see for yourself how the samwin Contact Center Suite works and discover a way of making your communication systems future-proof and flexible.
Visit us in Hall 4 Stand A2.
arrange a personal appointment now
Website CallCenterWorld in Berlin
LIVE 2012: Cisco goes with samwin as its solution partner
At the largest european Cisco partner event, Cisco Live 2012 Europe in London, Cisco goes with samwin for the 10th time. This decision, underlining the technological and innovative expertise of both partners, is the outcome of a highly professional collaboration that has lasted many years.
As "Official IP Telephony Application Sponsor of Cisco Live 2012, Europe" samwin is making available a Cisco prepaid solution, whereby every attendee is given free calling credit for unrestricted usage.
samwin is the first choice for cisco - since more than 7 years
In addition Cisco benefits from the large-scale appraisal of the overall voice traffic during the course of the event - powered by samwin billing 5.1.
Take the opportunity now and arrange a meeting at Cisco Live in London (30.01. – 03.02.12).
Cisco live website